Why does Apple Music keep pausing? 10 fixes to try

Apple Music works exceptionally well on iPhones, but it’s not without its problems. Rarely, you may encounter random pauses in the sound. That can happen when streaming music or playing songs you’ve downloaded for offline listening.

Below, you’ll find out some possible reasons why Apple Music keeps pausing, along with solutions to help you fix the problem.

Force Quit Apple Music App

Most of the time, just force quitting an app can solve a lot of the little problems associated with it. The same goes for the Music app.

Start by swiping up from the bottom of the iPhone screen (or double-clicking Home on iPhone with Touch ID) to bring up the App Switcher. Then hold and drag Music to the top of the screen to clear it.

Drag and hold the music tag

Follow along by relaunching the Music app and starting to play a track or album. If it keeps pausing a lot, move on to the rest of the fixes.

Check Apple Music System Status

Issues with Apple Music servers can also cause sudden pauses in streaming music. To check if that’s the case, get Apple’s System Status page and check the status next to it Apple Music. If you notice an outage, be patient until Apple gets things sorted out. Usually, you won’t have to wait long.

Apple System Status Monitor

Restart your iPhone

Sometimes, restarting your iPhone is all it takes to fix any underlying issues that cause songs in Apple Music to randomly pause.

Go Setting > Shared > Turn off to turn off the iOS device. Then follow along by pressing and holding Edge to restart it.

Slide to power off screen

Wi-Fi Troubleshooting

If Apple Music continues to disconnect from Wi-Fi frequently, you may be experiencing an unstable connection. Here’s what you can do to fix that:

  1. Activate and deactivate Airplane Mode
  2. IP lease extension
  3. Reset router
  4. Switch to another Wi-Fi network
  5. Switch to mobile data

If you switch to mobile data, go to Setting > Music > Mobile data and make sure the Music app has permission to stream and download tracks over mobile data.

Turn off low data mode

Low Data Mode on iPhone saves bandwidth, but it can also cause problems when streaming content over Wi-Fi or mobile data. So if you have the function enabled, try disabling it.

Here’s how to do it for Wi-Fi and mobile networks.

  1. WIFI: Go Setting > WIFI and click Information next to an active Wi-Fi connection. Then turn off the side switch Low data mode.
  2. Mobile: Go Setting > Mobile > Mobile data options and deactivate the side switch Low data mode.
Low data mode switch

Turn off low power mode

Low Power Mode (which causes the iPhone’s battery icon to turn yellow) is another reason that can prevent apps from working properly, especially when they keep running in the background.

If Apple Music pauses for a while after switching to another app or turning off the screen, go to Setting > Battery and turn off the side switch Low energy mode.

Low power mode is off

Turn off automatic ear detection in AirPods

If you use a pair of AirPods, you may experience random pauses due to a feature called Automatic Ear Recognition. It is useful if you want the music to stop when you remove the wireless headphones. But it can also work against you if you mess around with them a lot.

To turn off Automatic Ear Detection, go to Setting > Bluetooth and click Information next to your AirPods (you have to connect them). Then turn off the side switch Automatic ear detection.

Automatic ear detection is disabled

Download a track or album

If the problem continues to occur when streaming a track or album, downloading that track or album may help fix the problem. To save an individual song to local storage, tap the ellipsis icon next to the song (or press and hold the track) and select Download.

To download an album, tap Download icon at the top right of the screen. Or, press and hold the album and select Download.

Download icon

Delete and re-download a track or album

If a downloaded track or album ends up randomly pausing, it’s probably corrupted. Try deleting and re-downloading it.

To delete a downloaded track or album, tap the ellipsis icon next to it and select Eliminate > Delete Downloads/Download.

Clear the Download confirmation screen

Reset iPhone’s network settings

If none of the above fixes worked, try resetting network settings on your iPhone. To do that, visit Setting > Shared > Reset and press Reset Network Settings.

Network Settings Reset Button

After resetting network settings, manually reconnect to Wi-Fi (the reset process will delete all saved Wi-Fi networks) or use cellular data to listen to Apple Music.

Are you still having problems? Here’s What You Can Do

The fixes above should get you back to relaxing with your favorite Apple Music tracks without any annoying pauses.

However, if Apple Music continues to pause, check for any pending updates to your iPhone’s system software and apply them. To do that, visit Setting > Shared > Software updates and press Download and install. In addition to fixing any known audio-related issues in iOS, that will also apply the latest performance improvements to the Music app.

Alternatively, you can choose to perform a complete reset to revert any corrupted or conflicting system related configurations to their defaults. To do that, visit Setting > Shared > Reset and press Reset all settings.

If your problem occurs when using only Bluetooth headsets or headphones, try these additional troubleshooting tips.

Leave a Reply

Your email address will not be published.