iMessage not working on iPhone: 13 ways to fix it

Do you continue to have problems using iMessage on your iPhone? Despite how great Apple’s instant messaging service is, various things can prevent it from working properly. Server-side complications, connection problems, improperly configured iMessage settings, and errors can all cause it.

If iMessage is taking a long time to deliver your messages, failing to deliver, or syncing chats incorrectly, working your way through the following troubleshooting methods may help. Not every fix is ​​appropriate for your particular problem, so ignore those that don’t apply.

1. Check iMessage System Status

iMessage routes your messages through Apple’s servers. If you had no problems using the service just a while ago but iMessage is not working now, then you should check that there aren’t any server-side issues.

Go to Apple’s System Status page and scroll down iMessage. If you see a known issue listed next to it, you have to wait for it until Apple resolves it. If there are no problems, you will see a green dot or Available instead.

iMessage - Availability

2. Check Wi-Fi / Cellular Data

Check that there is nothing wrong with your Internet. Try opening a few web pages in Safari, playing some YouTube videos, etc. If they load fine, ignore it. If not, here are some quick fixes you can try.

  • Restart your Wi-Fi router.
  • Connect to another Wi-Fi network.
  • Renew your Wi-Fi lease.
  • Open your iPhone’s Control Center and toggle Airplane Mode on and off.
  • Confirm that you haven’t used up your daily or monthly mobile data quota.
  • Turn off VPN (Virtual Private Network).

There are other connectivity related issues that can lead to iMessage not working.

3. Resend the message

If iMessage fails to deliver messages due to temporary connection problems, either on your part or the recipient’s side, the message can still occur if you resend the message after a while.

To do that, tap red exclamation mark next to undelivered messages and select Retry. In case of an emergency, you can also send it as a regular text message. To do this, tap Send as a text message instead.

Retry Button

4. Enable/Disable Send as SMS

You can also configure the Messages app to send regular text messages (denoted by a green text bubble) automatically in the event iMessage is down. To do that, open Setting app on your iPhone, select Messageand turn on the switch next to it Send as SMS.

Messages > Send as SMS  ” class=”wp-image-10946″  /></figure>
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<p>If you have this setting turned on and only want to use iMessage, go to <strong>Setting </strong>> <strong>Message </strong>And off <strong>Send as SMS</strong>.  That won’t affect any chats with non-iMessage contacts.  You can also resend the failed message as regular text.</p>
<h2><span class=5. Turn off/on iPhone

Try turning your iPhone off and then back on. Only that can resolve random errors or glitches that prevent apps — such as Messages — from working properly.

Slide to power off screen
  • If your iPhone uses Face ID, quickly tap and release Volume up press and release button Turn down the volume and press and hold the . button Edge button. Then swipe right on Slide to power off prompt to turn off your iPhone. Wait for a few seconds and press and hold Edge again to turn it back on.
  • If your iPhone uses Touch ID, tap Edge to display Slide to power off reminder. After turning off your iPhone, press and hold Edge again to turn it back on.

6. Check iMessage Settings

If iMessage is still not working and your iPhone is not sending or receiving messages from a specific group of iMessage contacts, check that the service is set up properly.

Open Setting app, press Messageand choose Send and receive. Then, make sure you’ve selected your phone number and related email addresses to which you’d like to receive and reply to iMessages. You can put this in You can receive iMessages and reply from section.

Messages > Send & Receive with numbers and email addresses you can use iMessage with ” class=”wp-image-10948″  /></figure>
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<p>Also, make sure to select the correct phone number or email address that you want to initiate an iMessage conversation via <strong>Start a new conversation from </strong>section.</p>
<h2><span class=7. Enable/Disable iMessage

Turning iMessage off and then back on is another fix that can help with problems with slow or non-delivery messages. Open Setting application and select Message. Then turn off the side switch iMessage.

Restart your iPhone. Then come back Setting > Message and turn on the switch next to it iMessage.

Turn off and on the iMessage switch

Note: It may take up to a few minutes for your iPhone to reactivate iMessage.

8. iOS Update

If you’ve recently upgraded to a new version of iOS, it’s important to continue installing the latest incremental updates. That allows you to rule out any known software-related bugs that prevent iMessage from working properly.

To do that, open Setting application, select Sharedand press Software updates. If a software update is listed, press Download and install.

9. Delete the conversation / try again

If iMessage doesn’t work with just a specific contact, try starting a new conversation from scratch. Start by deleting the current thread — swipe it to the right and tap Garbage Icon. If you have any important attachments, you may want to save them before you do.

Trash icon

Then tap A new message at the top right of the Messages app to start a new conversation.

10. Check Date and Time

Have you selected the correct time zone on your iPhone? Otherwise, iMessage may not work properly.

Enter Setting > Shared > Date time. Then turn on the switch next to it Set automatically. Or, touch time zone to select the time zone manually.

Date & Time > Set Auto Conversion ” class=”wp-image-10951″  /></figure>
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<h2><span class=11. Change DNS (Wi-Fi Only)

Are your iMessages not working when connected only to a specific Wi-Fi connection? Changing the DNS (Domain Name System) server to a popular DNS service like Google DNS can help.

1. Open Setting app and press WIFI.

2. Click i-shaped icon next to an active Wi-Fi connection.

3. Press Configure DNS.

4. Select Handmadeand then delete the existing DNS servers.

5. Add the following DNS servers.

SNS server added and Save button assigned

6. Press Save.

Open the Messages app and try resending any failed iMessages.

12. Reset network settings

If you’re still having problems with iMessage, you may want to reset your network settings. Open Setting app, press Sharedclap Resetand press Reset Network Settings. Then tap Reset Network Settings again to confirm.

Reset Network Settings preferences and confirmation window

Note: The reset procedure will delete all saved Wi-Fi networks, so you’ll have to re-join it manually afterwards.

13. Sync Messages with iCloud

Is the Messages app unable to sync iMessage chats with the rest of your devices? If so, check if you have Messages in iCloud has been activated. To do that, go in Setting > Apple ID > icloud and turn on the switch next to it Messageif disabled.

iCloud > Messages Switch ” class=”wp-image-10954″  /></figure>
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<p>You must repeat this on other Apple devices as well.  The process works the same on iPad.  However, on Mac, you must first open <strong>Message</strong> application, select <strong>Message</strong> on the menu bar, select <strong>Interests</strong>switch to <strong>iMessage </strong>then check the box next to it <strong>Messages in iCloud</strong>.</p>
<h2><span class=Start using iMessage again

Hopefully the fixes above worked and you’re back to using iMessage as usual on your iPhone. You can also solve similar iMessage related problems on Mac. Or, just call a date and play a few iMessage games with some friends.

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