When your iPhone won’t turn on or the screen suddenly goes black, the first thing you might think about is your precious data and whether you can recover it or not. If the problem is so severe, you may think you’ll need to have your iPhone replaced.
While the black screen of death is a common problem, there are several troubleshooting steps that you can take to fix your iPhone black screen problem and get your device back to life.
This guide explains the reasons behind your iPhone’s black screen and the fixes that will help you restore it.
What causes iPhone black screen?
Some of the reasons why your iPhone screen might turn black include:
How to fix iPhone black screen problem
1. Charge your battery
Obviously it looks like this, you should verify that your iPhone battery is not dead.
Most device batteries start to degrade over time, which means your iPhone can run out of battery unexpectedly even after you’ve just charged it. Furthermore, there may be a rogue app that can drain the battery, so you should let it charge for about 15 to 30 minutes.
Lack of power can also cause your iPhone screen to go black, but you should see the charging icon appear after a short period of time.
In case your iPhone becomes unresponsive when recharging, check if your charging cable or wall charger is damaged or defective. If the original Lightning cable doesn’t work, you can try a third-party charging cable for your iPhone, but make sure it’s certified under Apple’s MFi Program.
Alternatively, you can use wireless charging if your iPhone supports it (iPhone 8 or later).
Check the charging point to make sure it’s not dirty, as dirt can prevent your iPhone from charging properly. See our guide to why your iPhone won’t charge and six fixes to solve the problem.
2. Force Restart (Hard Reset) iPhone
If you’ve charged your iPhone but the screen is still black, there might be a software problem that’s causing your iPhone to hang or hang. Factory reset usually helps to resolve any software glitches that might have caused your iPhone screen to go black or unresponsive.
3. Update the app
Sometimes, your iPhone screen may go black or get stuck when using a particular app especially if the app is downloading something on your iPhone or downloading it from the internet.
In such cases, it is likely that there is a problem with the application itself. But you can resolve the black screen problem by restarting your iPhone and updating the specific app that is causing the problem.
To update an app, go to App Store > Update and install any pending updates for the troublesome app.
If apps hang and your iPhone screen goes black while trying to load videos or other media files, the problem could be with slow Internet. However, the problem can also be caused by your media delivery network or ISP throttling when you reach your bandwidth limit.
You can wait it out and see if the content loads and your iPhone goes back to normal. In addition, you can switch to a faster internet connection and solve the iPhone black screen problem when using video apps.
4. Factory Reset Your iPhone
Unlike factory reset which keeps all your data and settings intact, factory reset erases everything and leaves your phone as clean and new as it was when you bought it.
If some of the first solutions don’t help fix iPhone black screen, it’s best to restore the device to factory settings.
- To get started, connect your iPhone to your computer with a Lightning cable, open iTuneswait for iTunes to recognize your iPhone and then select iPhone icon.
- Option Summary > Restore iphone.
- Back up your iPhone when prompted to save all your data before it’s all erased, then select Restore to confirm your action.
Wait for your iPhone to restart, then you can choose to restore it from a backup or leave it as a new iPhone and update it to the latest iOS version.
5. Put your iPhone in DFU Mode
If your iPhone screen remains black, won’t turn on, or won’t boot up, you can put it into Device Firmware Update (DFU) mode and see if it works again. DFU mode allows you to turn on your iPhone and bypass any basic problems without launching the operating system so you can modify or reinstall the operating system.
- To do this, connect your iPhone to your computer, press and hold toggle for about 10 seconds before the Apple logo appears and then release the button while holding the Volume button.
- If your iPhone screen turns black, you’re in DFU mode, but if you see the iTunes logo, you need to go through these steps again.
- Follow the instructions to complete the process and then check if your iPhone screen will restore back to normal.
6. Reset your iPhone’s proximity sensor
Whenever you hold your iPhone up to your face, the screen dims and darkens even when the device is on and away from your face. This is happening because of the proximity sensor, but you can reset it and check if that is the reason why your iPhone screen is black.
- To do this, force restart your iPhone and wait for it to restart, then tap Setting > Shared.
- Clap Reset.
- Next, tap Reset all settings.
Note: Exploit Reset all settings will not delete your data; it simply clears your settings and preferences.
Fix black screen for your iPhone
If you’ve tried all of these solutions and your iPhone screen remains black, set up an appointment at the Apple Genius Bar or contact Apple Support for assistance with further instructions.
Remember to check your iPhone’s battery health, always charge it, and install third-party apps from trusted sources to avoid freezes or screen crashes. You should also check your iPhone with anti-virus software to avoid any bug attacks and avoid jailbreaking your device as this may violate the built-in security measures.
If your device screen is blank or white, check out our guide on iPhone White Screen and how to fix it. We have also listed some troubleshooting steps to do when your iPhone touch screen is not working.