The iPad is an incredible piece of technology. It works like a mobile computer, a tablet, and even a game console — when it works. Unfortunately, there are times when the iPad doesn’t start up correctly and gets stuck on the Apple logo. Here’s how to fix that particular problem.
In most cases, the iPad gets stuck on the Apple logo screen due to a process with the booting process. This can be caused by third-party apps or even faulty security software. The good news is, there’s usually a fix. The instructions in this article will relate to the two most recent generations of iPads.
Make sure this is not a software update
Is your iPad stuck or just temporary? If your iPad shows a progress bar below the Apple logo, it means something is being installed, most likely an update to the operating system.
If iPad doesn’t progress beyond the Apple logo and you see a progress bar, give it time to complete. Once the update is complete, iPad will restart or resume. If not, try the next step.
Perform Hard Reset
The first step to fixing any problems with your iPad is to try a factory reset. There are a few different ways to do this.
If your iPad doesn’t have a Home button – like the iPad Pro does – then you can do a factory reset by pressing Volume up button, then Turn down the volume then press and hold the . button Power until the device reboots.
If your iPad has a Home button, press and hold the Home and Top (or Side) buttons at the same time until you see the Apple logo.
Clean the Lightning port
If your iPad is stuck with the Apple logo when connected to your computer, it could be due to an unexpected culprit: the Lightning port. If lint, debris, or other material hides inside the Lightning port and blocks the secure connection cable, iPad may not progress beyond the Apple logo.
This can also prevent your iPad from charging. You have several options to fix it. The first is to get something like a clean, soft-bristled toothbrush and clean the inside of your Lightning port, but this can sometimes force material deeper into the port.
Another option is to invest in a cheap cleaning kit on Amazon. These kits are easy to use (and are basically the same as what people at the Apple Store would use to clean ports.) Just scrape off the material and keep the Lightning port clear.
Perform system update in recovery mode
If your iPad continues to stick to the Apple logo, you may need to perform the update manually by putting the device into recovery mode. The first step to doing this is understanding how to put iPad into Recovery Mode.
First, make sure that Mac is completely up to date. If you’re not using a Mac, make sure you have the latest version of iTunes.
Next, open Finder or iTunes. If you already have iTunes open, close and reopen it.
Finally, connect your iPad to the computer and put it into Recovery Mode. If your iPad doesn’t have a Home button, press and release the button Volume up button, then Turn down the volume then press and hold the . button Top until the iPad enters Recovery Mode.
If your iPad has a Home button, press and hold Home button and Edge or Top simultaneously until the iPad enters Recovery Mode.
Once you’ve done this, find your iPad in the Finder or in iTunes. When you select it, you will be given the option Update or Restore. Choose Update. This will allow your computer to download the latest updates for your device and install them, most likely without erasing your data (we say “most likely” because there is always a risk). ro.)
Once the process is complete, disconnect your iPad and try to start it up.
Put your iPad in DFU Mode
If the above steps don’t work, you can try DFU mode. This is the most in-depth troubleshooting feature the iPad has. Here’s how to set it up.
Connect your iPad to your computer and open Finder or iTunes, the same way you activate Recovery Mode. Press both Home button and Power until the screen turns black.
Wait three seconds after the screen turns black and release the button Power but keep pressing and holding Home until your iPad appears in the Finder or in iTunes.
If the screen isn’t completely black or you can’t find your device in iTunes or Finder, that means the process isn’t working. The good news is that you can immediately restart the process if it doesn’t work right away.
If you have an iPad without a Home Button, the process is a little different. Rotate your iPad Turn off and plug it into your computer, then open iTunes or Finder.
Next, press and hold Power button. Wait a few seconds and then press Turn down the volume without releasing the Power button. Long press both for 10 seconds to enter DFU mode.
When iPad enters DFU mode, a pop-up will appear on your computer to warn you that iPad has been detected in DFU mode. Click Okay and scroll through the screens until you have the option Restore and update.
This process will erase everything on your iPad and automatically download the latest iOS version for your iPad. It will then try to restore all deleted content back to the device.
That said, you should back up your iPad manually before performing this step. There is a risk that you may lose all your data.
These steps can help you fix any problems that cause your iPad to get stuck on the Apple logo. If none of them work, you should consider taking it to a professional for evaluation and repair. If you’ve done every possible step and nothing worked, let Apple handle it.