iMessage and FaceTime are great examples of “working right” Apple services. At least they do so most of the time. The first time you set up on your iPhone or Mac, you may get an activation error.
For example, iMessage and FaceTime may freeze with the message “Waiting for activation” during the activation phase. Or you could throw a mysterious error such as “Activation failed”, “Authentication failed”, “An error occurred during activation”.
If you’re having trouble activating or enabling iMessage and FaceTime on your iPhone or Mac, use the following tips to fix your iMessage and FaceTime activation errors.
Wait 24 hours
Ideally, you should be able to activate both iMessage and FaceTime on your iPhone in seconds. However, if the message “Waiting for activation” continues to appear for a few minutes, it’s a good idea to spend more time. In fact, Apple recommends waiting 24 hours!
Therefore, bookmark this page and if the same message (or other activation-related error) continues to bother you the next day, please come back.
Check the status of your Apple server
If you’re activating iMessage and FaceTime on your iPhone or Mac and you see error messages like “Activation failed” or “Unable to connect to iMessage server”, check the status of your Apple server. We recommend that you rule out service interruptions.
To do this, go to the Apple System Status page and iCloud account and sign-in, iMessage, When FaceTime.. If you see the issues listed, wait for Apple to resolve them. Usually it should happen within a few hours.
Exclude connectivity issues
Connection issues can cause iMessage and FaceTime related activation errors of all kinds on both iPhone and Mac. Check the following checklist and try to exclude them.
- Switch from Wi-Fi to cellular data on your iPhone and vice versa.
- Enable and disable Airplane mode On your iPhone.
- Renew your Wi-Fi lease on your iPhone or Mac.
- Disable Wi-Fi on your Mac and then enable it.
- If possible, switch to another Wi-Fi network on your iPhone or Mac.
- Restart your router.
Restart iPhone / Mac
You may be able to fix iMessage and FaceTime related activation errors by simply restarting your iPhone or Mac. On iPhone, be sure to disable iMessage and FaceTime if they are stuck in the “waiting for activation” phase. setting >> >> iMessage/ /FaceTime Before rebooting the device.
Note: For iPhones with Face ID, press and release volume up Press and release the button Volume down Click the button and hold down ~ side Button to display Slide to turn off the power prompt.
Wireless carrier checklist
The iPhone will try to authenticate your mobile number while iMessage and FaceTime are active. For example, if you continue to see the “Activation failed” error, check the following:
- Check if your carrier is listed on Apple’s Wireless Carrier Support page. If not, contact your mobile operator to make sure you can send and receive international SMS messages.
- If you have a prepaid mobile plan, make sure you have enough credit to send and receive SMS messages.
- Head to setting >> >> Universal >> >> about..If you see Update carrier settings Warning, tap update..