Do Not Disturb (DND) is a great feature for blocking out digital distractions when necessary, especially if you don’t want to turn off your phone. Do Not Disturb mutes incoming calls, text messages, and app notifications. Need to perform a task that requires deep concentration? Or perhaps you need some alone time and don’t want to be bothered by calls or texts? Do Not Disturb could be your white knight.
Conversely, Do Not Disturb can also be a pain, especially when it’s not working. Let’s say you’re receiving calls and text alerts even though Do Not Disturb is enabled. Or DND blocks your alarm from ringing. What could be the cause of the problem?
There are many things that can cause notifications to override Do Not Disturb settings on your iPhone. In this guide, we cover every possible issue related to Do Not Disturb mode not working on iPhone (and iPad) and how you can fix them.
Table of Contents
1. Change Do Not Disturb Time to Silence Your Device
By default, Do Not Disturb mode on iOS will only mute incoming calls and alerts when you lock your device. If you want the feature to mute all notification alerts even while using your phone, this is what you need to do.
1. Go to the Do Not Disturb settings menu (Setting > Do not disturb).


Proceed to the next solution if Do Not Disturb does not mute incoming calls while using your iPhone or when iPhone is locked.
2. Turn off repeat calls
Even though iOS mutes phone calls, messages, and other app notifications when Do Not Disturb is active, people can still contact you when they call multiple times. Yes, repeat calls (from the same person) can override your iPhone’s Do Not Disturb mode. That is, if the person calls you twice within three minutes.
To prevent this from happening, turn off Repeat Calls in your device’s Do Not Disturb settings.
Go Setting > Do not disturb And off Repeat call right to buy.

If you notice that Do Not Disturb is only active during a specific time of day, confirm that you did not accidentally set a Do Not Disturb schedule. Go Setting > Do not disturb and make sure you have Schedule option is disabled.


4. Change contact status
Just like Repeat Calls, your “favorite” contacts can also override the Do Not Disturb profile on your iPhone. Prioritizing a contact on your iPhone means that person can reach you (via phone call or text) at any hour of the day or night, even when Do Not Disturb mode is available. turn on.
So, if you get a call from a random contact when Do Not Disturb is on, check to see if you’ve selected that contact by accident. Follow the steps below to check your favorite contacts on your iPhone or iPad. We’ll also show you how to unfavorite a contact.
- Open Phone app and press Favourite in the lower left corner.

Cross-check the contacts in the list and notice if there are any unknown/unknown contacts.
- To unfavorite a contact, tap Edit in the upper right corner.

- Click minus (-) button is red.

- Finally, touch Delete to remove the contact from the list and select Accomplished to save changes.

5. Change incoming call settings
Does your iPhone or iPad mute incoming calls when Do Not Disturb mode is active? It could be because you have set Do Not Disturb to allow all incoming calls. Go to Do Not Disturb settings and tap Allow calls from right to buy.


6. Restart iPhone
Performing a device restart is a tried and trusted solution to many weird iOS problems. If Do Not Disturb mode is still not working on your iPhone, turn it off and on again in a few seconds. You should also make sure Do Not Disturb is enabled and properly configured to your preferences.

7. Reset all settings
Do Not Disturb should just mute phone calls, text messages, and other app notifications. Your alarms and reminders will not be muted. What’s surprising is that we found reports from some iPhone users that Do Not Disturb mode sometimes messes with notifications and alarm sounds.
If that describes your current situation, try resetting your device’s settings. Doing that will revert your device’s settings (network, widgets, notifications, etc.) to their original defaults. You should note that your alarms will be deleted.
Note: Resetting your iPhone or iPad settings won’t delete multimedia files and documents.
Go Setting > Shared > Reset > Reset all settings and enter your phone’s passcode to continue.

Some features and applications may malfunction if there is a problem with the phone’s operating system. It’s hard to tell if Do Not Disturb isn’t working due to a software bug. So make sure you have the latest iOS version installed on your iPhone and iPad.
Go Setting > Shared > Software updates to check if a new iOS update is available for your device.
Block distractions
Do Not Disturb is like a pet dog obediently following Thu’s instructions. Set it up correctly and you should have no problems with the feature. You should read our guide on how to set up Do Not Disturb on iOS.
If none of the troubleshooting methods mentioned above fix the problem, you should contact Apple Support or visit an Apple Authorized Service Provider near you to have your device checked. your device for possible hardware or software damage. You can also try resetting your device to factory defaults, but make sure you have backed up your files and data.