15 ways to fix when iOS is connected to Wi-Fi but no Internet

Do you find that you cannot access the Internet on your iPhone despite seeing the Wi-Fi icon in the status bar? Software-related issues, conflicting settings, and corrupted configurations — on iOS devices or Wi-Fi routers — often cause this problem.

Read on to learn about the many ways to fix this problem and get your iPhone back or online.

1. Turn Wi-Fi On/Off

It is best to start things off by eliminating possible glitches with the Wi-Fi module on your iPhone. You can do that by turning Wi-Fi off and on again.

Start by opening Setting application and exploitation WIFI. Then deactivate the side switch WIFI, wait 10 seconds and enable it again. Alternatively, you can try turning Airplane mode on and off.

2. Restart the Router or Modem

Have you tried restarting your router? Router-side problems are often the main cause of devices that prevent devices from connecting to the Internet, and a reboot is often all that is needed to resolve them.

So if the router is in an accessible area, just turn it off, wait up to a minute and turn it on. Then reconnect to the wireless network and check if the problem recurs. You can also initiate a reboot after accessing your router’s control panel.

3. Restart your iPhone

The following fix involves restarting your iPhone. It’s the best way to fix connection problems that stem from faulty system software.

To do that, open Setting app and go to Shared > Turn off. Then swipe Power slide right, wait for 30 seconds and hold Edge until you see the Apple logo.

4. Forget and rejoin the network

Another way to fix a Wi-Fi network with no internet connection is to forget and rejoin it. First, open Setting app and press WIFI. Next, tap Information icon and select Forget this system. Then you can rejoin the network from main WIFI screen.

5. Check the connection on another device

Have you tried connecting to the same Wi-Fi network on another device? If you can access the Internet that way, the problem may be limited to your iPhone. If not, it has something to do with the router. Continue with the rest of the fixes while ignoring any that don’t apply.

6. Check Date and Time

Setting up incorrect date and time on your iPhone can also lead to potential Wi-Fi related problems. So let’s open Setting app and press Shared > Data & Time. Then make sure the switch is next to it Set automatically is active. If it already exists, but the time appears incorrect, deactivate the option and set the correct date and time for your iPhone manually.

7. Log in to the fixed network

Various public Wi-Fi hotspots fall under the “fixed network” category. You must log in to the network, enter a valid email address, or accept specific terms and conditions before accessing the internet.

Go Setting > WIFItouch Information next to the wireless network and fulfill the required criteria to connect online. Ask around if you need help.

8. Disable Private MAC Address

Starting in iOS 14, your iPhone will automatically mask your MAC (Media Access Control) address with a random string of 12 hexadecimal digits to improve privacy. However, some operators may restrict internet access despite being connected to the network unless you disable private addressing.

Go Setting > WIFI > Information (next to the problematic network) and turn off the switch next to it Private Wi-Fi Address.

9. Check the MAC filter list

It’s also possible that your iPhone is blocked from accessing the Internet from the router itself. If you can access your router’s control panel, you can unblock it.

First, determine the private or actual MAC address of your iPhone by going to Setting > WIFI > Information. Then, find the MAC address filtering menu on your router’s control panel — it’s usually under Guard section. If your iPhone’s MAC address appears, delete it. Or turn off MAC address filtering.

10. Update your router

Next, try updating your router by searching for Update tab or option on its panel. If there is a pending update, apply it and check if it restores the internet connection on your iPhone.

11. Use Google DNS

Change the DNS settings for the wireless connection if the problem is limited to specific websites and apps. For example, replacing the default DNS servers with Google DNS can dramatically improve internet connectivity.

Open Setting app and press WIFI. Then tap Information icon next to network, press Configure DNS > Handmadeand add Google DNS servers— and—Go to the list below DNS server.

12. Turn off private forwarding

An iCloud+ feature, iCloud Private Relay enhances online privacy by encrypting and rerouting internet traffic through multiple servers. However, this feature is relatively new and tends to cause connection issues on both Wi-Fi and Cellular.

To disable iCloud Private Relay, go to Setting > Apple ID > icloud > Private Forwarding (Beta) and turn off the switch on the side Private Forwarding (Beta).

13. Turn off Low Data Mode & Low Power Mode

Low Data Mode is a feature that saves bandwidth on Wi-Fi connections by limiting automatic updates and background tasks. So if the problem is limited to specific activities (such as Photos and Mail sync) turn it off and check if that makes a difference.

To do that, open Setting app, press WIFItouch Information the icon next to the wireless network and turn off the switch next to it Low data mode.

If you’re in the habit of always using Low Power Mode, you also have to expect limited activity over Wi-Fi. To disable this feature, go to Setting > Battery and turn off the switch on the side Low energy mode.

14. Reset all network settings

If the problem persists, you must reset the network settings on your iPhone. That will clear the DNS cache and also help remove corrupted Wi-Fi profiles in iOS from the equation.

To do that, open Setting app and press Shared > Transfer or Reset iPhone > Reset > Reset Network Settings. Then, enter your device’s passcode and press Reset Network Settings confirm. After network reset, go to Setting > WIFI and rejoin the wireless network.

15. Factory Reset Your Router

Corrupt configurations and options on the router side can also cause problems. You can work around that by resetting your router to factory settings through your device’s control panel. Or, look for a physics Reset button. This is a complete guide to factory reset your wireless router.

Contact your Internet service provider

None of the Wi-Fi fixes above helped? Don’t discount the fact that Wi-Fi issues can also be account related. For example, you may have exceeded your monthly bandwidth or been temporarily blocked due to billing issues. The problem could even be an outage. If you suspect this may be the case, check your account dashboard or contact your internet service provider for assistance.

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